Terms & Conditions

1. Introduction

These Terms of Service ("Terms") in conjunction with our Privacy Policy and Data Processing Addendum ("DPA"), constitute the entire agreement ("Agreement") between Lette Technologies Limited T/A Lette ("Company", "We", "Our", "Us") and you ("You" or the "User"). These Terms govern your use of our software and related services (collectively, the "Service").

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Service Description

Lette provides a software-as-a-service platform. The specific features and functionality of the Service are described on our website and in your subscription agreement.

4. Account Terms

4.1 Registration

To use the Service, you must:

• Be at least 18 years old

• Register for an account

• Provide accurate, complete, and current information

• Maintain the security of your account credentials

• Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for:

• All activities that occur under your account

• Maintaining the confidentiality of your login credentials

• Managing access for any users you authorize

• Ensuring compliance with these Terms by all users

5. Subscription and Payments

5.1 Subscription Terms

• Subscriptions are billed monthly or annually

• Fees are based on your chosen subscription plan

• All fees are exclusive of applicable taxes

• Payments are non-refundable unless required by law

5.2 Changes to Fees

We may modify our fees by providing at least 30 days notice. Continued use after fee changes constitutes acceptance.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose

• Share access with unauthorized users

• Attempt to gain unauthorized access

• Interfere with the Service's operation

• Upload malicious content

• Violate any applicable laws

• Reverse engineer the software

7. Data and Privacy

7.1 Your Data

You retain all rights to the data you input into our system. You are responsible for:

• The accuracy of your data

• Obtaining necessary permissions

• Maintaining appropriate records

• Complying with applicable regulations

7.2 Data Security

We implement reasonable security measures to protect your data. You are responsible for:

• Maintaining your own backups

• Securing your credentials

• Managing user access

• Reporting security concerns

8. Service Availability

8.1 Uptime

We strive to maintain high system availability, excluding scheduled maintenance. We will:

• Provide notice of scheduled maintenance

• Maintain backup systems

• Monitor system performance

• Implement security measures

8.2 Support

We provide support through:

• Email support at info@lette.ai

• Documentation

• System updates

9. Intellectual Property

9.1 Our Rights

We own all rights to:

• The Service software

• Our user interface

• Our documentation

• Our branding

9.2 Your Rights

You retain all rights to your data and content.

10. Limitation of Liability

Our liability is limited to:

• The amount paid for the Service in the past 12 months

We are not liable for:

• Lost profits

• Lost data

• Indirect damages

• Third-party claims

11. Termination

We may terminate service if you:

• Violate these Terms

• Fail to pay fees

• Engage in fraudulent activity

Upon termination:

• You can export your data within 30 days

• Access will be suspended

• Outstanding fees must be paid

12. Analytics

We use:

• Google Analytics

• PostHog

13. Changes to Terms

We may update these Terms by:

• Posting revisions online

• Sending notifications

• Providing in-app notices

14. Governing Law

These Terms are governed by Irish law. Disputes shall be resolved in Irish courts.

15. Contact Information

For questions, contact:

Email: info@lette.ai

Lette Technologies Limited