Maintenance automation
Maintenance automation
Move every repair from report to work order faster.
Move every repair from report to work order faster.
Lette captures repair requests through WhatsApp, email and web chat, asks the right questions, collects photos, guides simple troubleshooting and drafts a work order for the right next step. Your team decides what needs human judgement.
Lette captures repair requests through WhatsApp, email and web chat, asks the right questions, collects photos, guides simple troubleshooting and drafts a work order for the right next step. Your team decides what needs human judgement.
24/7
Support
Requests handled around the clock.
24/7
Support
Requests handled around the clock.
24/7
Support
Requests handled around the clock.
24/7
Support
Requests handled around the clock.
20%
Self-resolution rate
Fewer call-outs, lower costs. Happier tenants.
20%
Self-resolution rate
Fewer call-outs, lower costs. Happier tenants.
5x
Faster resolution
From reported to resolved in fraction of the time.
5x
Faster resolution
From reported to resolved in fraction of the time.
How it works
From repair request to clear next action.
From repair request to clear next action.
Gather complete information early, keep residents updated and route work to the right approved contractor.
Gather complete information early, keep residents updated and route work to the right approved contractor.
Capture the full repair request
Collect a description, photos and the details needed to assess urgency without an inbox chase.
Capture the full repair request
Collect a description, photos and the details needed to assess urgency without an inbox chase.
Capture the full repair request
Collect a description, photos and the details needed to assess urgency without an inbox chase.
Triage and guide simple fixes
Ask the right follow-up questions and provide troubleshooting where appropriate, while surfacing exceptions for your team.
Triage and guide simple fixes
Ask the right follow-up questions and provide troubleshooting where appropriate, while surfacing exceptions for your team.
Triage and guide simple fixes
Ask the right follow-up questions and provide troubleshooting where appropriate, while surfacing exceptions for your team.
Prepare the right work order
Draft the work order and route it to an approved contractor after the right checks have happened.
Prepare the right work order
Draft the work order and route it to an approved contractor after the right checks have happened.
Prepare the right work order
Draft the work order and route it to an approved contractor after the right checks have happened.
Questions property teams ask before automating maintenance.
Questions property teams ask before automating maintenance.
Lette can collect the issue description, photos and follow-up details needed to assess the next step.
Ready to simplify your property operations?
See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.
167-169 Great Portland Street 5th Floor London W1W 5PF
33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND
info@lette.ai
Ready to simplify your property operations?
See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.
167-169 Great Portland Street 5th Floor London W1W 5PF
33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND
info@lette.ai
Ready to simplify your property operations?
See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.
167-169 Great Portland Street 5th Floor London W1W 5PF
33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND
info@lette.ai
Ready to simplify your property operations?
See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.
167-169 Great Portland Street 5th Floor London W1W 5PF
33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND
info@lette.ai