The AI operating system for single-family housing operators

Faster lettings, wherever your homes are. A home families choose to stay in.

Faster lettings, wherever your homes are. A home families choose to stay in.

Working alongside your PMS, Lette runs the resident journey from the first enquiry to the renewal conversation. Each household is matched to a home that fits and booked into a viewing around your team, wherever the property is. Once families move in, Lette handles resident support and service requests promptly, wherever the home is, and records every step in your PMS.

Working alongside your PMS, Lette runs the resident journey from the first enquiry to the renewal conversation. Each household is matched to a home that fits and booked into a viewing around your team, wherever the property is. Once families move in, Lette handles resident support and service requests promptly, wherever the home is, and records every step in your PMS.

30 minutes, tailored to your portfolio.

  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette

The challenge

A dispersed portfolio turns every letting into logistics.

A dispersed portfolio turns every letting into logistics.

Single-family housing offers residents space and stability. But with homes spread across towns and regions, every enquiry, viewing and repair depends on an operation that can cover the distance.

Single-family housing offers residents space and stability. But with homes spread across towns and regions, every enquiry, viewing and repair depends on an operation that can cover the distance.

Viewings stretch across a wide footprint.

Viewings stretch across a wide footprint.

Coordinating agents, access and applicants across dispersed homes takes time, and every viewing in the wrong place is a journey your team can’t get back.

Out-of-hours enquiries go cold.

Out-of-hours enquiries go cold.

Families search in the evenings and at weekends. By the next working day, many have already committed elsewhere.

Diverse homes need accurate matching.

Diverse homes need accurate matching.

Every home differs in size, layout and location. Showing a household one that doesn’t fit their needs, budget or move-in date wastes a viewing another applicant needed.

How Lette helps

One operation, however far your portfolio reaches

One operation, however far your portfolio reaches

Viewings planned around your team.

Lette coordinates viewings around your team's availability, with automated confirmations and reminders that reduce no-shows.

Every enquiry answered, at any hour.

Every enquiry receives a considered response in seconds, day or night, and every conversation is logged in your PMS, including Yardi.

Matched before anyone travels.

Lette qualifies each household on size, budget and move-in date, scores them against your available homes and prioritises the strongest matches, so every viewing is with a family who fits.

Works with your PMS

Your PMS is the system of record. Lette is the system of action.

Lette doesn't replace Yardi, MRI or your existing PMS. It works alongside them, doing the work around every lease and tenancy and writing every update back, so your records stay complete and there's nothing to migrate.

Works with Yardi, MRI, RealPage and other leading PMS, plus WhatsApp, email, SMS, phone, calendars and the portals you already use.

Lette takes care of the admin, so your team can take care of residents.

The resident journey

From first enquiry to renewal, on one platform

From first enquiry to renewal, on one platform

Lette doesn’t hand over at the viewing or stop at move-in. It carries every resident through the whole journey and keeps your PMS up to date at each step.

Enquire

Enquire

An immediate, personal response to every enquiry, including evenings and weekends.

Match and view

Match and view

Each household matched to the homes that fit, then booked around your team's availability.

Secure

Secure

Referencing, documentation and the lease completed in one seamless flow.

Arrive

Arrive

A welcome that begins before move-in day, through the Lette resident app.

Live

Live

Requests answered and repairs triaged from a photo, wherever the home is.

Renew

Renew

Renewal conversations that begin early, with families who already feel at home.

Apply and sign

Referencing, documents and the lease in one flow, so applicants go from "yes" to signed in days.

Live

Questions answered and repairs triaged from a photo, tracked to completion, at any hour, on any channel.

Renew

Residents who feel looked after are ready to stay. Lette starts the renewal conversation early and keeps it moving.

Your team is holding the journey together by hand. Lette holds it together for them.

Your team is holding the journey together by hand. Lette holds it together for them.

Results

Results

The results behind the experience

The results behind the experience

In single-family housing, every re-let means travel, viewings and void days. A family that renews protects another year of income on that home.

In single-family housing, every re-let means travel, viewings and void days. A family that renews protects another year of income on that home.

74%

74%

Of arrears recovered within 7 days

Of arrears recovered within 7 days

30,000+

30,000+

Units run on Lette across the UK and Ireland

Units run on Lette across the UK and Ireland

FAQ

FAQ

Questions operators ask

Questions operators ask

Do we need to replace our PMS?

No. Your PMS stays the system of record. Lette works alongside Yardi, MRI, RealPage and others, logging every conversation, viewing and update so your data stays complete.

Do we need to replace our PMS?

No. Your PMS stays the system of record. Lette works alongside Yardi, MRI, RealPage and others, logging every conversation, viewing and update so your data stays complete.

Does Lette work with Yardi?

Yes. Lette logs every conversation, viewing and update in Yardi, and works with MRI, RealPage and others, so your PMS stays the source of truth.

Does Lette work with Yardi?

How does Lette match applicants to homes?

Lette qualifies each household on bedroom requirements, budget and move-in date, scores them against your available homes and prioritises the strongest matches before a viewing is booked.

How does Lette match applicants to homes?

How are viewings scheduled across a wide area?

Lette books into each team member's diary based on their availability and sends confirmations and reminders automatically.

How are viewings scheduled across a wide area?

How are repairs handled across dispersed homes?

Residents report a repair with a photo. Lette triages it, briefs the right contractor and keeps the resident updated until it's resolved.

How are repairs handled across dispersed homes?

Does our team keep oversight?

Yes. Every conversation is visible to your team, and anything outside your policies is passed to the right person.

Does our team keep oversight?

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many viewings last month should never have been booked?

Book a 30-minute demo. We'll walk through your resident journey, from first enquiry to renewal, and show where Lette can let homes faster and keep families longer.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many viewings last month should never have been booked?

Book a 30-minute demo. We'll walk through your resident journey, from first enquiry to renewal, and show where Lette can let homes faster and keep families longer.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many viewings last month should never have been booked?

Book a 30-minute demo. We'll walk through your resident journey, from first enquiry to renewal, and show where Lette can let homes faster and keep families longer.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many viewings last month should never have been booked?

Book a 30-minute demo. We'll walk through your resident journey, from first enquiry to renewal, and show where Lette can let homes faster and keep families longer.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.