The AI operating system for build-to-rent operators

Faster lease-up. A resident experience worth staying for.

Faster lease-up. A resident experience worth staying for.

Working alongside your PMS, Lette runs the resident journey on one platform, from the first enquiry on launch day to the renewal conversation. Prospective residents move from enquiry to signed lease without friction. Residents get answers and service requests resolved without the wait, and your on-site team has time for the hospitality your brand is known for.

Working alongside your PMS, Lette runs the resident journey on one platform, from the first enquiry on launch day to the renewal conversation. Prospective residents move from enquiry to signed lease without friction. Residents get answers and service requests resolved without the wait, and your on-site team has time for the hospitality your brand is known for.

30 minutes, tailored to your portfolio.

  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette

THE CHALLENGE

Lease-up and retention are won or lost in the operation.

Lease-up and retention are won or lost in the operation.

BTR operators invest in exceptional buildings and brands. But a resident's experience begins long before they see the amenities, and it depends on the operation behind it.

BTR operators invest in exceptional buildings and brands. But a resident's experience begins long before they see the amenities, and it depends on the operation behind it.

Launch demand outpaces the leasing team.

Launch demand outpaces the leasing team.

Every new scheme and phase brings a surge of enquiries from portals, campaigns and walk-ins. When replies slow, viewings slip, and every week of delay pushes back stabilisation.

On-site teams are stretched across buildings.

On-site teams are stretched across buildings.

Lean leasing and resident teams cover several schemes and competing priorities, and the personal touch residents expect is the first thing to give.

Routine queries crowd out service.

Routine queries crowd out service.

Parcel, access and amenity bookings and everyday questions fill the day, leaving less time for the care and conversations that make residents renew.

HOW LETTE HELPS

An operation as considered as your buildings

An operation as considered as your buildings

Launch-ready leasing from day one.

Every enquiry receives a considered response in seconds, at any hour. Lette qualifies prospective residents against your criteria and books viewings directly into your team's diaries, so launch demand becomes momentum, not a backlog.

A leasing journey that moves itself forward.

Follow-ups, viewing coordination, referencing and lease documentation progress automatically and are written back to your PMS. Your leasing team spends its time with the applicants ready to commit.

Time returned to hospitality.

Lette resolves routine resident requests around the clock and triages maintenance from a photo, so your on-site team can focus on genuine repairs and the moments that make residents stay.

Works with your PMS

Your PMS is the system of record. Lette is the system of action.

Lette doesn't replace Yardi, MRI or your existing PMS. It works alongside them, doing the work around every lease and tenancy and writing every update back, so your records stay complete and there's nothing to migrate.

Works with Yardi, MRI, RealPage and other leading PMS, plus WhatsApp, email, SMS, phone, calendars and the portals you already use.

Lette takes care of the admin, so your team can take care of residents.

The resident journey

From first enquiry to renewal, on one platform

From first enquiry to renewal, on one platform

Lette doesn't hand over at the viewing or stop at move-in. It carries every resident through the whole journey and keeps your PMS up to date at each step.

Enquire

Enquire

An immediate, personal response to every enquiry, on whichever channel it arrives.

View

View

Qualified prospects booked into your team's diary, with confirmations and reminders that reduce no-shows.

Secure

Secure

Referencing, documentation and the lease completed in one flow, from lead to lease.

Resident onboarding

Resident onboarding

A welcome that begins before move-in day, through the Lette resident app.

Live

Live

Service requests answered and contractors coordinated through to completion, at any hour.

Renew

Renew

Renewal conversations that begin early, with residents who already feel at home.

Apply and sign

Referencing, documents and the lease in one flow, so applicants go from "yes" to signed in days.

Live

Questions answered and repairs triaged from a photo, tracked to completion, at any hour, on any channel.

Renew

Residents who feel looked after are ready to stay. Lette starts the renewal conversation early and keeps it moving.

Your team is holding the journey together by hand. Lette holds it together for them.

Your team is holding the journey together by hand. Lette holds it together for them.

RESULTS

RESULTS

Performance your investors will notice

Performance your investors will notice

Every void day saved is income recognised, and in a sector valued on net operating income, operational performance shows in the value of the asset.

Every void day saved is income recognised, and in a sector valued on net operating income, operational performance shows in the value of the asset.

4 days

4 days

From first enquiry to signed lease

From first enquiry to signed lease

Down from over two weeks.

80%

80%

Units added by one BTR operator

Units added by one BTR operator

Run by the team already in place.

FAQ

FAQ

Questions operators ask

Questions operators ask

Do we need to replace our PMS?

No. Lette works with Yardi, MRI, RealPage and others and writes every update back, so your PMS stays the source of truth.

Do we need to replace our PMS?

No. Lette works with Yardi, MRI, RealPage and others and writes every update back, so your PMS stays the source of truth.

We already have a resident app. Does Lette replace it?

We already have a resident app. Does Lette replace it?

Can Lette be live ahead of our next launch?

Can Lette be live ahead of our next launch?

Does Lette work across a multi-scheme portfolio?

Does Lette work across a multi-scheme portfolio?

How does Lette support renewals and resident retention?

How does Lette support renewals and resident retention?

Can owners and investors see performance across the portfolio?

Can owners and investors see performance across the portfolio?

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many void days is your next launch carrying?

Book a 30-minute demo. We'll walk through your resident journey, from launch-day enquiries to renewals, and show where Lette can accelerate lease-up and strengthen retention.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many void days is your next launch carrying?

Book a 30-minute demo. We'll walk through your resident journey, from launch-day enquiries to renewals, and show where Lette can accelerate lease-up and strengthen retention.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many void days is your next launch carrying?

Book a 30-minute demo. We'll walk through your resident journey, from launch-day enquiries to renewals, and show where Lette can accelerate lease-up and strengthen retention.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

How many void days is your next launch carrying?

Book a 30-minute demo. We'll walk through your resident journey, from launch-day enquiries to renewals, and show where Lette can accelerate lease-up and strengthen retention.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.