Resident operations automation

Resident operations automation

Keep renewals, tenancy changes and arrears moving.

Keep renewals, tenancy changes and arrears moving.

Lette handles repeatable resident operations across WhatsApp, email and web chat, including renewals, tenancy changes, rent reviews, arrears follow-up, notices and documents. Your team stays in control of decisions that need judgement.

Lette handles repeatable resident operations across WhatsApp, email and web chat, including renewals, tenancy changes, rent reviews, arrears follow-up, notices and documents. Your team stays in control of decisions that need judgement.

Modern apartment complex with multiple stories, featuring white and gray exterior walls, surrounded by a well-maintained green lawn and walking path under a cloudy sky.
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Grayling Properties logo, a property company using Lette
  • Storyhouse logo, a property company using Lette
  • urbeo logo, a property company using Lette
  • Lugus logo, a property company using Lette
  • Liberties House Dublin logo, a property company using Lette
  • Ardstone logo, a property company using Lette
  • JLL logo, a real estate company using Lette

24/7

Support availability

Always there when residents need help.

24/7

Support availability

Always there when residents need help.

24/7

Support availability

Always there when residents need help.

30%

Self-resolution rate

Fewer tickets reaching your team means faster resolution times.

30%

Self-resolution rate

Fewer tickets reaching your team means faster resolution times.

30%

Self-resolution rate

Fewer tickets reaching your team means faster resolution times.

How it works

Keep resident operations moving without the manual chase.

Keep resident operations moving without the manual chase.

Automate repeatable steps and create a tamper-proof audit trail, so your team focuses on exceptions.

Automate repeatable steps and create a tamper-proof audit trail, so your team focuses on exceptions.

A modern apartment building complex with a sleek, geometric design and contrasting white and beige facades stands prominently under an overcast sky.
The image shows a white interface featuring a selection menu with six options: Lease Renewal, Maintenance Request, Rent Follow-up, Voice Call, Verification, and Reminder, arranged around a central button with a gear icon, representing a user-friendly dashboard for task management.

Keep renewals and rent reviews on track

Start the right follow-up, gather information and move residents through the next step without a spreadsheet chase.

A modern apartment building complex with a sleek, geometric design and contrasting white and beige facades stands prominently under an overcast sky.
The image shows a white interface featuring a selection menu with six options: Lease Renewal, Maintenance Request, Rent Follow-up, Voice Call, Verification, and Reminder, arranged around a central button with a gear icon, representing a user-friendly dashboard for task management.

Keep renewals and rent reviews on track

Start the right follow-up, gather information and move residents through the next step without a spreadsheet chase.

A modern apartment building complex with a sleek, geometric design and contrasting white and beige facades stands prominently under an overcast sky.
The image shows a white interface featuring a selection menu with six options: Lease Renewal, Maintenance Request, Rent Follow-up, Voice Call, Verification, and Reminder, arranged around a central button with a gear icon, representing a user-friendly dashboard for task management.

Keep renewals and rent reviews on track

Start the right follow-up, gather information and move residents through the next step without a spreadsheet chase.

A modern high-rise apartment building with large reflective windows stands against a clear evening sky, surrounded by lush green trees.
An online dashboard shows notifications of residents Helmen J. from unit G-B3 expressing a desire to move out and Jelmin H. from unit C-A8 indicating a move-in, beneath a "Waiting Signature" status.

Handle tenancy changes with a clear trail

Support swaps, amendments and documentation while keeping a record of every handoff and update.

A modern high-rise apartment building with large reflective windows stands against a clear evening sky, surrounded by lush green trees.
An online dashboard shows notifications of residents Helmen J. from unit G-B3 expressing a desire to move out and Jelmin H. from unit C-A8 indicating a move-in, beneath a "Waiting Signature" status.

Handle tenancy changes with a clear trail

Support swaps, amendments and documentation while keeping a record of every handoff and update.

A modern high-rise apartment building with large reflective windows stands against a clear evening sky, surrounded by lush green trees.
An online dashboard shows notifications of residents Helmen J. from unit G-B3 expressing a desire to move out and Jelmin H. from unit C-A8 indicating a move-in, beneath a "Waiting Signature" status.

Handle tenancy changes with a clear trail

Support swaps, amendments and documentation while keeping a record of every handoff and update.

Modern apartment buildings with multiple balconies are surrounded by sparse trees with yellow leaves, set against an overcast sky.
The image shows a notification from Lette AI reminding the viewer to renew their lease, with options to "Review Lease" or "Remind Later."

Follow up on arrears and notices consistently

Trigger the right notices and follow-up workflows, then escalate cases needing human judgement.

Modern apartment buildings with multiple balconies are surrounded by sparse trees with yellow leaves, set against an overcast sky.
The image shows a notification from Lette AI reminding the viewer to renew their lease, with options to "Review Lease" or "Remind Later."

Follow up on arrears and notices consistently

Trigger the right notices and follow-up workflows, then escalate cases needing human judgement.

Modern apartment buildings with multiple balconies are surrounded by sparse trees with yellow leaves, set against an overcast sky.
The image shows a notification from Lette AI reminding the viewer to renew their lease, with options to "Review Lease" or "Remind Later."

Follow up on arrears and notices consistently

Trigger the right notices and follow-up workflows, then escalate cases needing human judgement.

Questions property teams ask before automating resident operations.

No. Your property system remains the source of record. Lette handles the repeatable workflow around it and records the relevant updates.

Modern apartment buildings with lush green park and walking paths under a blue sky.

Ready to simplify your property operations?

See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

Ready to simplify your property operations?

See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

Ready to simplify your property operations?

See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.

Modern apartment buildings with lush green park and walking paths under a blue sky.

Ready to simplify your property operations?

See how Lette helps leasing and residential teams automate daily work, respond faster, and scale with confidence.

Property management dashboard showing to-do lists, tenant records, and lease amendments

The AI operating system for residential operators, from first enquiry to renewal.

167-169 Great Portland Street 5th Floor London W1W 5PF

33 Fitzwilliam Place, Dublin 2 Carroll Estates Mews DUBLIN 2 D02 A5W0 IRELAND

info@lette.ai

Lette – AI-powered property management platform

© 2026 Lette AI. All rights reserved.