The AI operating system for co-living operators.
30 minutes, tailored to your portfolio.
The challenge
A member who doesn’t fit affects everyone around them, and the turnover that follows undoes the work of your community team.
Enquiries arrive across brands, locations and channels, and applicants are passed between teams before anyone gives them a clear answer.
Short stays, long stays, licences and tenancies each need their own handling, and the operation grows more complex with every new site.
How Lette helps
Fit assessed on your criteria.
Lette asks every applicant the same questions you set, such as length of stay, budget, move-in date and community preferences, and scores them consistently against your own criteria. Your team reviews the full picture and makes every decision.
One front door for every brand.
Lette routes each enquiry to the right brand and location and matches applicants with live availability, so no one waits to be passed along.
One consistent journey for every stay.
Short and long stays, licences and tenancies follow the same seamless process, so each new site adds rooms, not complexity.
Works with your PMS
Your PMS is the system of record. Lette is the system of action.
Lette doesn't replace Yardi, MRI or your existing PMS. It works alongside them, doing the work around every lease and tenancy and writing every update back, so your records stay complete and there's nothing to migrate.
Works with Yardi, MRI, RealPage and other leading PMS, plus WhatsApp, email, SMS, phone, calendars and the portals you already use.
Lette takes care of the admin, so your team can take care of the community.
The member journey
Lette doesn’t hand over at the viewing or stop at move-in. It carries every resident through the whole journey and keeps your PMS up to date at each step.
An immediate, personal response to every enquiry, whichever brand or site it reaches.
Every applicant asked the same questions, scored against your criteria and matched to the right building and room before the viewing.
A welcome that begins before move-in day, through the Lette resident app.
